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Privacy Policy

Who we are

Our website address is https://www.cryocomp.com. Cryocomp is a wholly owned subsidiary of Cryofab, Inc. of Kenilworth, New Jersey, USA.

What personal data we collect and why we collect it

We respect your data and take measures to protect it from loss, manipulation, and unauthorized access. Data is processed to fulfill customer inquiries about our products and services, for contracts or legal requirements, and for the normal operations of Cryocomp. Below you can find more specific information about data processing on our website.

Server log files

Visitors to our website need not disclose any personal information. Data stored in our server log files includes only information such as the names of the pages viewed and assets requested, the date and time of the query, the volume of data transferred, browser type, IP-address, and the requesting provider. These data are evaluated only to troubleshoot technical issues with site operation. This data is not used to draw any conclusions about visitors. We reserve the right to review the data retrospectively for legal or technical purposes.

Contact forms

Cryocomp keeps contact form submissions for customer service purposes but does not sell the information to a third party. To fulfill your request, we may transfer this information among employees of Cryocomp or Cryofab, or our vendors as needed, but not outside our company.


We use cookies to analyze our search traffic and understand how to better serve our customers. The data includes the names of the files requested, the date and time of the query, the data volumes transferred, browser type, IP-address, and the requesting provider.  This information is retained for 26 months, or the default time period Google retains the information. We sometimes share this information with analytic or advertising partners but do not sell your information to a third party.  You may disable cookies by setting the preferences in your browser. By using this website without disabling cookies in your browser, you consent to the processing of your data collected for the purposes stated above.

This company also set cookies on our behalf:

Thomas Publishing Company
5 Penn Plaza
New York, NY, 10001
Privacy policy: https://www.thomasnet.com/privacy.html

See below for specific 3rd Party Plug-in Information.


We use Google Analytics to understand how visitors use our site. You may opt out of Google Analytics with this plugin for your browser:


Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Who we share your data with

From time to time we share information with contract partners for the purpose of serving our customers. This may include tax consultants or service providers such as transport companies for the delivery of goods or third-party software solutions. Contract partners will use the data only for the fulfillment of their defined purpose, no other use of the data is permitted.

How long we retain your data

We keep contact form entries for a year. Analytics records are kept for the default duration in Google Analytics. We keep purchase records for 6 years in paper form and computer records for three years of purchase order issues.  PO receipts are kept indefinitely.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Consent and contact information

By using our website you consent to our collection and use of your personal information as described in this Policy. If we change our privacy policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. If you have any privacy questions, please contact the webmaster at webmaster@www.cryocomp.com

3rd Party Plugin Security Information

Really Simple SSL

Really Simple SSL and Really Simple SSL add-ons do not process any personal identifiable information, so the GDPR does not apply to these plugins or usage of these plugins on your website. You can find our privacy policy here.


We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Additional information

How we protect your data

We keep your information on password-protected devices and secure local networks. The information you enter on our website is being transmitted via Secure Sockets Layer (SSL), 128-bit encryption services, which are enabled by a reputable SSL certificate provider. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP.

What data breach procedures we have in place

Cryocomp and Cryofab do not store any credit card or bank account numbers, our system records names, addresses, and contact information. In the case of a breach of our system, we will contact anyone whose data was affected.